At Toybox, your privacy is important to us. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data when you interact with our online toy store.

By using our website, you agree to the terms of this Privacy Policy.

1. Data We Collect

Personal Information
We collect information you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through trusted gateways)

Usage Information
Automatically collected when you browse our site:

  • Pages viewed

  • Time spent on the site

  • Click behavior and navigation paths

Cookies & Tracking Technologies
We use cookies—small text files stored on your device—to improve your shopping experience, remember your preferences, and analyze site performance.

2. How We Use Your Data

We use your information for the following purposes:

  • To Process Orders: Fulfill purchases, manage shipping, and send order confirmations.

  • To Improve Our Store: Analyze customer behavior to optimize usability and functionality.

  • To Communicate With You: Respond to inquiries, send order updates, and—if you opt-in—deliver promotional content.

3. Data Storage & Security

Your personal data is stored securely on protected servers with strict safeguards to prevent unauthorized access, loss, or misuse.

  • Payment information is encrypted and handled by secure third-party payment processors.

  • Access to personal data is limited to authorized personnel only.

4. Cookies and Preferences

We use cookies for:

  • Site Performance: Ensuring features like shopping carts and wishlists function properly.

  • Analytics: Understanding how users interact with our website.

  • Marketing: Delivering tailored promotional content (only with your consent).

You can disable cookies through your browser settings; however, some parts of the site may not work as intended.

5. Third-Party Services

We share limited data only with trusted partners necessary for order fulfillment and store operations:

  • Payment providers (e.g., Stripe, PayPal)

  • Shipping carriers (for order delivery and tracking)

  • Email services (for order notifications and marketing if opted in)

  • Review platforms (to gather and display customer feedback)

We never sell your personal data to unrelated third parties.

6. Your Rights & Choices

You have the right to:

  • Access or Correct your personal information

  • Request Deletion of your data (unless retention is required by law)

  • Opt Out of marketing communications via unsubscribe links in our emails

  • Manage Cookies through your browser settings

To exercise your rights, please contact us using the details provided below.

7. Communications

Messages sent through email or contact forms are stored securely to help us improve customer service. These communications are confidential and not shared beyond what’s required for support purposes.

8. Policy Updates

We may update this Privacy Policy from time to time. The most recent version will always be posted on this page. We encourage you to review it periodically.

9. Contact Us

For privacy-related questions or requests regarding your personal information, please reach out through our Contact Us or Email us connect@teddynco.com.